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What is stopping you from scaling up?
Orders get lost in messaging apps
Couriers are late or get the addresses wrong
Customers either don’t pay or forget to pay
There are no statistics on orders and customers
Everything is done manually: notebooks, Excel, chat rooms
The whole process is handled by one person
How Venta-CRM automates the delivery of pelmeni
Venta-CRM enables you to fully automate your dumpling delivery business
Customer records and order history
A courier app with routes
Payment tracking cash / card / outstanding balances
Warehouse management
Logistics Management
CRM + Website with online ordering
What is it like to work with Venta-CRM
1. The customer places an order (via the website, a chatbot or by phone)
2. The CRM administrator processes the request
3. The courier can see the delivery in the courier app
4. Delivery + Payment + Transfer of information to the dispatcher’s CRM
Features
Super-simple ordering order
An intuitively simple interface and only the essential features for placing an order. Nothing superfluous.
Our aim is to make it possible for anyone – ‘even a granny’ – to place an order!
A clear list of orders
Simple and convenient management of current orders. Easy to update details should circumstances change during the delivery process.
All changes are immediately forwarded to the courier driver’s app
Analyse your orders with ease
The order history allows you to analyse the following metrics for a selected period:
- the total value of completed orders
- payments by payment type (cash, bank transfer, contract, etc.)
- number of orders completed
- number of items delivered
- the total value of cancelled orders
and so on
Manage logistics
On this page, you can see how many orders have been allocated to which vehicles. You can also view all orders and the orders currently in the vehicles on the map. You can reorder the orders to plan and adjust the driver’s route.
Manage the warehouse
You and your managers (dispatchers) will be able to easily manage stock levels, track the movement of goods, and monitor loading operations and couriers, so that you can keep on top of the current situation
Analyse customers and boost sales
Every successful business has and knows how to analyse key performance indicators in order to grow, increase sales and manage customer loyalty.
The customer analysis feature in Venta-CRM enables you to carry out a thorough analysis of your customers.Аналіз Клієнтів у Venta-CRM дозволяє провести якісний аналіз Клієнтів.
The driver’s app in the Venta-CRM system
The mobile app for drivers allows them to receive orders, record payments, keep track of fares and generate delivery reports in real time. The simple interface ensures ease of use, whilst the business gains full control over its logistics.
Venta-CRM підійде для:
Home kitchens
Small workshops
Shops with their own delivery service
Courier services
Deliveries of semi-finished products
Family businesses
What people are saying
About us Clients...
A CRM that integrates easily into your business
Automate all your dumpling delivery processes
Chatbots Telegram / Viber / WhatsApp
IP telephony
Integration with the website
Ready to get your business in order?
Automate your delivery business today — quickly, conveniently and efficiently
TOP 6 problems,
which Venta-CRM solves
All orders in a single system
There’s no need to switch between spreadsheets and documents
You’ll stop losing customers
You won’t lose any orders anymore. They’re now all stored in a single database.
The dispatcher’s ‘throughput’ will increase
Thanks to this optimisation, your managers and dispatchers will be able to significantly increase the number of orders processed
Delivery quality will improve
The driver will focus on ensuring high-quality delivery and prompt dispatch, rather than on clarifying details with the dispatcher
Save up to 60% through automation
Automation will enable businesses to save up to 60 per cent on costs relating to new couriers, logistics staff and dispatchers
You won’t lose a single penny
Thanks to the automation of cash accounting by type and method of payment, you will no longer have to spend hours on cash reconciliation
What features does Venta-CRM offer?
Simple search
Clear analytics
The simplest design
Delivery log
Location analytics
Route optimisation
Product range
Tracking the movement of goods
Warehouse Directory
Client Database
The Client’s Story
Detailed analytics
Optimisation
Driver monitoring
A simple payment method
Detailed payment analytics
Detailed analytics
Client-specific analytics
Loading of vehicles
Online monitoring of drivers
Why choose Venta-CRM
A simple interface
The interface is so simple that even your grandmother could use it. You won’t have to spend time training staff
Technical support
If you have any questions, you can always get expert advice as part of your package
A real increase in sales
Through the automation and optimisation of business processes, the company’s profits will increase by between 30 per cent and 274 per cent
Answers to frequently asked questions (FAQ)
How do I get demo access to the system?
To get 15 days’ demo access to the Venta-CRM system, please leave your contact details or get in touch with our support team – https://t.me/venta_crm.
Is it possible to transfer a database from Excel?
Yes, you can import customers from Excel. You will receive detailed instructions on how to import them immediately after registering with the system. To register with the system, simply contact us via the link https://t.me/venta_crm or fill in any feedback form on the website.
Does the app work on iOS?
Unfortunately, the app is only available for Android devices. However, work is currently underway to develop a new, modern, more user-friendly and feature-rich app for couriers, which will include different language versions, compatibility with the iPhone (on iOS) and a range of other useful features.
Is there a mobile version of the CRM?
At present, there is no mobile version of the CRM system. Venta-CRM is available for PCs, laptops and, to a limited extent, tablets. We recommend using a tablet or laptop to enter and manage new orders.
Can I change the language of the app?
In the web version, you can select your language in your profile settings. The driver app is currently only available in Russian, but work is underway to develop a new, modern, more user-friendly and feature-rich app for couriers, which will include different language versions, compatibility with the iPhone (on iOS) and other useful features.
Is it possible to connect a cash register (PRRO)?
Yes, it is possible to connect a cash register. Please contact our support team to set up the PRRO – https://t.me/venta_crm
Get 15 days’ access
CRM for the delivery of pelmeni, vareniki and home-cooked meals
If you’re involved in the production or delivery of pelmeni, vareniki, chebureki or other homemade semi-prepared foods, sooner or later you’ll run into problems: confusion over orders, lost addresses, uncertainty about payments, as well as manual record-keeping, which takes up a lot of time.
Venta-CRM is a CRM system designed specifically for small businesses in the food delivery sector. It is ideal for managing orders, customers, stock levels, couriers and finances. The CRM enables you to automate all day-to-day processes — from order placement to delivery reports.
Who would benefit from a CRM system for dumpling deliveries?
● Home cooks who take orders online
● Small workshops with a few couriers
● Shops that deliver frozen food
● Family-run businesses offering local delivery
● Farmers’ co-operatives that deliver food to local areas
What do you get with Venta-CRM?
● Orders and customers — all in one system
● Couriers with a mobile app and GPS
● Payment tracking: cash, card, outstanding balances
● A complete history of each customer’s orders
● Map showing routes and districts
● Reports on orders, payments and purchase frequency
Automating the delivery of pelmeni is simple
Most producers of dumplings and home-cooked meals use Excel, notes or chat apps. This works at the start, but as order volumes grow, chaos ensues. Venta-CRM helps you avoid mistakes, minimise manual work and improve the quality of customer service.
Integration and convenience
CRM integrates easily with your website, chatbots and telephone. You can receive orders automatically from all channels. And your couriers can clearly see what to deliver, where, when and to whom.
Get started for free right now
Sign up to Venta-CRM and try the system for free. It’s ideal even if you’ve only just started out. The CRM scales with your business: from a home-based kitchen to a large-scale production facility handling 100+ orders a day.