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What is stopping you from scaling up?
Chaos as the number of orders increases
Manual task allocation — a waste of time
The lack of online monitoring of couriers
Overworking the team as the business grows
Zero-based analysis and unexplained expenditure
Slow implementation of changes
How Venta-CRM automates express courier services
Venta-CRM enables you to fully automate courier deliveries
Customer records and order history
A courier app with routes
Payment tracking cash / card / outstanding balances
Warehouse management
Logistics Management
CRM + Website with online ordering
What is it like to work with Venta-CRM
1. The customer places an order (via the website, a chatbot or by phone)
2. The CRM administrator processes the request
3. The courier can see the delivery in the courier app
4. Delivery + Payment + Transfer of information to the dispatcher’s CRM
Features
Super-simple ordering order
An intuitively simple interface and only the essential features for placing an order. Nothing superfluous.
Our aim is to make it possible for anyone – ‘even a granny’ – to place an order!
A clear list of orders
Simple and convenient management of current orders. Easy to update details should circumstances change during the delivery process.
All changes are immediately forwarded to the courier driver’s app
Analyse your orders with ease
The order history allows you to analyse the following metrics for a selected period:
- the total value of completed orders
- payments by payment type (cash, bank transfer, contract, etc.)
- number of orders completed
- number of items delivered
- the total value of cancelled orders
and so on
Manage logistics
On this page, you can see how many orders have been allocated to which vehicles. You can also view all orders and the orders currently in the vehicles on the map. You can reorder the orders to plan and adjust the driver’s route.
Manage the warehouse
You and your managers (dispatchers) will be able to easily manage stock levels, track the movement of goods, and monitor loading operations and couriers, so that you can keep on top of the current situation
Analyse customers and boost sales
Every successful business has and knows how to analyse key performance indicators in order to grow, increase sales and manage customer loyalty.
The customer analysis feature in Venta-CRM enables you to carry out a thorough analysis of your customers.Аналіз Клієнтів у Venta-CRM дозволяє провести якісний аналіз Клієнтів.
The driver’s app in the Venta-CRM system
The mobile app for drivers allows them to receive orders, record payments, keep track of fares and generate delivery reports in real time. The simple interface ensures ease of use, whilst the business gains full control over its logistics.
Who would benefit from a CRM for courier delivery
Courier services and express delivery
Local food and drink delivery services
Online shops and marketplaces
Logistics and transport companies
Delivery services for documents and valuable items
Companies with their own delivery service
What people are saying
About us Clients...
A CRM that integrates easily into your business
Automate all processes for the delivery of cakes and festive baked goods
Chatbots Telegram / Viber / WhatsApp
IP telephony
Integration with the website
Ready to get your business in order?
Automate your express delivery business today — it’s quick, convenient and efficient
TOP 6 problems,
which Venta-CRM solves
All orders in a single system
There’s no need to switch between spreadsheets and documents
You’ll stop losing customers
You won’t lose any orders anymore. They’re now all stored in a single database.
The dispatcher’s ‘throughput’ will increase
Thanks to this optimisation, your managers and dispatchers will be able to significantly increase the number of orders processed
Delivery quality will improve
The driver will focus on ensuring high-quality delivery and prompt dispatch, rather than on clarifying details with the dispatcher
Save up to 60% through automation
Automation will enable businesses to save up to 60 per cent on costs relating to new couriers, logistics staff and dispatchers
You won’t lose a single penny
Thanks to the automation of cash accounting by type and method of payment, you will no longer have to spend hours on cash reconciliation
What features does Venta-CRM offer?
Simple search
Clear analytics
The simplest design
Delivery log
Location analytics
Route optimisation
Product range
Tracking the movement of goods
Warehouse Directory
Client Database
The Client’s Story
Detailed analytics
Optimisation
Driver monitoring
A simple payment method
Detailed payment analytics
Detailed analytics
Client-specific analytics
Loading of vehicles
Online monitoring of drivers
Why choose Venta-CRM
A simple interface
The interface is so simple that even your grandmother could use it. You won’t have to spend time training staff
Technical support
If you have any questions, you can always get expert advice as part of your package
A real increase in sales
Through the automation and optimisation of business processes, the company’s profits will increase by between 30 per cent and 274 per cent
Answers to frequently asked questions (FAQ)
How do I get demo access to the system?
To get 15 days’ demo access to the Venta-CRM system, please leave your contact details or get in touch with our support team – https://t.me/venta_crm.
Is it possible to transfer a database from Excel?
Yes, you can import customers from Excel. You will receive detailed instructions on how to import them immediately after registering with the system. To register with the system, simply contact us via the link https://t.me/venta_crm or fill in any feedback form on the website.
Does the app work on iOS?
Unfortunately, the app is only available for Android devices. However, work is currently underway to develop a new, modern, more user-friendly and feature-rich app for couriers, which will include different language versions, compatibility with the iPhone (on iOS) and a range of other useful features.
Is there a mobile version of the CRM?
At present, there is no mobile version of the CRM system. Venta-CRM is available for PCs, laptops and, to a limited extent, tablets. We recommend using a tablet or laptop to enter and manage new orders.
Can I change the language of the app?
In the web version, you can select your language in your profile settings. The driver app is currently only available in Russian, but work is underway to develop a new, modern, more user-friendly and feature-rich app for couriers, which will include different language versions, compatibility with the iPhone (on iOS) and other useful features.
Is it possible to connect a cash register (PRRO)?
Yes, it is possible to connect a cash register. Please contact our support team to set up the PRRO – https://t.me/venta_crm
Get 15 days’ access
CRM for courier and express delivery services — automation, monitoring, business growth
Venta-CRM is a CRM system for courier and express delivery services, designed for businesses looking to automate deliveries, monitor couriers in real time and scale up seamlessly. It offers convenient route planning, tracking, order allocation and integration with other services.
1. Automation of courier service operations
A CRM system for courier delivery automates routine tasks: orders are entered into the system and allocated to available couriers according to predefined criteria (geolocation, zone, workload). This minimises errors, reduces the time spent on communication and prevents processing issues.
2. Real time: tracking and monitoring
The system allows you to view delivery statuses in real time, track couriers’ movements on a map and respond promptly to any deviations. A CRM for express delivery services means monitoring without the need for phone calls or chat messages.
3. Optimal route planning
With a CRM system, routes can be created in just a few clicks. You plan, and the system calculates the most efficient routes, taking into account time, load and zones. This saves resources and boosts productivity.
4. Analytics and reports: from costs to ROI
Generate detailed reports on delivery efficiency, individual courier performance and route costs. A CRM system for goods delivery helps you identify ‘bottlenecks’, adjust your strategy and boost profitability.
5. Integration with courier software and e-commerce
Venta-CRM integrates seamlessly with courier systems (TMS) and e-commerce platforms, enabling automatic data exchange, status synchronisation, automatic invoicing and tracking. This saves time and reduces the risk of human error.
6. Scaling without increasing staff numbers
The more orders there are, the smarter the system becomes. CRM enables you to scale your business without having to hire additional dispatchers. Automating processing, communications and reporting is the key to growth.