Order history in CRM:
control and analysis
Key features of order history
History
each order
All orders are stored in one place with a detailed description of each stage.
Control
customer interactions
Track customer interactions: orders, comments, status changes.
Analytics
orders
Get data on repeat order frequency, average check, and customer activity.
Benefits of Order History Management
Transparency
and control
All orders are available for viewing in a convenient interface, which increases the transparency of processes.
Quick access to
information
Find the order you need in seconds using advanced search.
Planning
marketing activities
Analyze order history to develop marketing strategies and increase customer loyalty.
What other processes do you optimize in your business?
Management
orders
Create and manage orders easily, never lose a single one
Logistics
and delivery
Manage cars and couriers without wasting extra time building difficult routes
Managementwarehouse
Manage your warehouse, monitor balances, turnover and analyze efficiency
Goods management
and stocks
Manage your merchandise turnover and increase sales efficiency by optimizing processes
Management
customer base
Increase sales, average check, cross-sell, analyze the performance of each Client and increase LTV
System
driver management
Easily manage couriers or drivers and track their efficiency and profitability
Put your business in order
Automate processes
Logistics
Order
Clients
Warehouse
Answers to frequently asked questions (FAQ)
How to get demo access to the system?
To get demo access to the Venta-CRM system for 15 days, please leave your contact details or contact our support service - https://t.me/venta_crm .
Can I migrate a database from Excel?
Yes, you can import customers from Excel. You will receive detailed import instructions immediately after registering in the system. To register in the system, simply contact us at https://t.me/venta_crm or fill out any feedback form on the site.
Does the app work on iOS?
Unfortunately, the application is only available for Android devices. However, work is currently underway to create a new, modern, more convenient and functional application for couriers, which will include different language versions, the ability to work with iPhone (on iOS), and a number of other useful features.
Is there a mobile version of CRM?
There is currently no mobile version of the CRM system. Venta-CRM is available for PCs, laptops and partially for tablets. It is recommended to use a tablet or laptop to enter new orders and manage them.
Can I change the language of the app?
In the web version, you can select the language in your profile settings. The driver app is currently only available in Russian, but work is currently underway to create a new, modern, more convenient and functional app for couriers, which will include different language versions, the ability to work with iPhone (on iOS), and other useful features.
Can I connect a cash register (PRRO)?
Yes, connecting a cash register is possible. Please contact our support service to connect a PRRO - https://t.me/venta_crm
Our support team
will always come to your aid in time ⚡️
👮♀️ We work 24/7 to answer you quickly
☎️ We answer in a format convenient for you
👨💼 No bots, only real people
📖 Instructions for resolving your requests
Do you have any questions? Contact us.
Order history in CRM: control and analysis
Order history in the Venta-CRM CRM system helps you gain full control over every stage of customer service. All data is stored in one place, which makes it easy to track orders and ensure transparency of processes.